We automate the work your business loses time and customers to.
House of Bhram builds WhatsApp automation, follow-up systems and custom software for small and mid-sized businesses. Enquiries get answered, follow-ups happen on time, and nothing depends on someone remembering.
- 9:42 pm “Hi, do you have this in stock? What is the price?”
- 9:42 pm Reply sent with price and availability
- 9:43 pm Name, number and requirement saved to the customer list
- 9:44 pm Follow-up set for tomorrow morning
- 10:00 am Shows up in the owner’s list for today, with the full conversation
- Without a system, the same message is usually seen the next morning, after the customer has already asked someone else.
Most businesses do not lose customers to competitors. They lose them to delay.
These are the four leaks we are usually called in to fix.
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Enquiries that wait until morning
Messages arrive on WhatsApp at all hours. If the first reply takes half a day, a good share of those people have moved on.
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Follow-ups that depend on memory
Quotes go out and nobody checks back. Renewals and repeat orders are remembered by one person, or not at all.
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Work copied by hand between apps
Details are typed from WhatsApp into a sheet, then into a bill, then into a report. Every copy costs time and adds mistakes.
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No single view of what needs attention
The owner finds out about a stuck order or an unhappy customer by accident, because the information lives in ten different chats.
What we build
Automation and business systems are our core work. Design, web and media support it when a project needs them.
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WhatsApp automation
Instant replies, lead qualification, catalogues and appointment booking on the channel your customers already use.
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CRM and follow-up workflow
Every enquiry from forms, ads and WhatsApp lands in one customer list, with follow-ups that run on schedule.
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Business process automation
The repetitive steps between your tools, done by software instead of by your team.
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Custom business software
When no off-the-shelf tool fits how you work, we build the system around your process: booking, operations, entry management, reporting.
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AI consultancy
A plain answer on where AI will save you money and where it will not, before you spend on it.
Bizzphlo
Our own product, for businesses that are tired of losing customers because nobody followed up.
Bizzphlo keeps customers, conversations and follow-ups in one place, and tells you each morning what needs your attention.
Today
- Quote sent 3 days ago, no replyFollow up
- New enquiry on WhatsAppReply
- Order ready, customer not informedNotify
- Deal stuck at the same stage for a weekReview
Selected work
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An event entry system, live in production
QR passes, a gate scanner that keeps working when the network drops, an admin desk and a guest portal, built for a community organisation in Mumbai.
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A content pipeline for a travel business
Collects, rewrites and publishes travel listings to the company website on a schedule, without manual work.
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A website and operations system for a dance studio
A public site with student operations and studio rental requests behind it, managed by the owner.
How we work
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Listen
A conversation about how your business runs today and where time and customers are slipping away.
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Map the leaks
We write down each problem, what it costs you, and what fixing it would look like.
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Propose
A written proposal in plain language, with a fixed scope and a fixed price.
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Build and test
We build in stages and you see it working before it goes anywhere near your customers.
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Hand over and support
Your team is trained, the system is documented, and we stay available after launch.
Who we work with
Owner-led businesses in Mumbai and Thane, and across India, that get more enquiries than their team can comfortably handle.
- Most of your customers reach you on WhatsApp or by phone.
- Follow-up is manual today, and you know some of it gets missed.
- You do not have an IT team, and you do not want to become one.
- You would rather pay once for a system that works than keep paying for the same mistakes.
Tell us what is slowing your business down.
A short message is enough. We will reply with questions, not a sales pitch.