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Bizzphlo Data Deletion Instructions

Last updated: 3 October 2026

Bizzphlo is operated by House of Bhram. This page explains how to ask for data held in Bizzphlo to be deleted.

To request deletion, email hello@houseofbhram.in with the subject “Bizzphlo data deletion request”. No account or login is needed to make a request.

If you are a customer of a business that uses Bizzphlo

Businesses use Bizzphlo to keep their customer records and to message customers on WhatsApp. If a business holds your details or your WhatsApp conversation in Bizzphlo:

  1. Contact that business first. It manages the relationship with you and can delete your details directly.
  2. Or contact us. If you cannot reach the business, or would prefer not to, email us at the address above. We will confirm the request with the business concerned and help see that it is carried out.
  3. To stop receiving WhatsApp messages, tell the business you no longer wish to be contacted, or block the business in WhatsApp. Your opt-out is recorded so that it continues to be respected.

If you are a business using Bizzphlo

A customer business may ask at any time for:

  • an export of its Bizzphlo data;
  • deletion of specific records, such as individual contacts and their conversations;
  • deletion of its entire Bizzphlo installation and the data in it.

The request should come from the business owner or an authorised administrator, by email to the address above.

What to include in your request

So that we can find the right records, please include:

  • your name;
  • the name of the business that holds your data (or your own business name, if you are a Bizzphlo customer);
  • the phone number or email address the records are held under;
  • what you would like deleted, for example “all my details” or “my WhatsApp conversation history”.

Never send us passwords, one-time passwords (OTPs) or access tokens. We will never ask for them, and we do not need them to handle a deletion request.

What happens next

  1. We aim to acknowledge your request within a few working days.
  2. We may ask for a little more information to confirm who you are or which business the request relates to. This protects people from having their data deleted by someone else.
  3. Once the request is verified, the data is deleted from the live Bizzphlo system. We aim to complete verified requests within 30 days and will tell you if more time is needed.
  4. We confirm to you by email when it is done.

What may be kept

Some limited information may be retained after a deletion request where it is necessary:

  • to comply with a legal obligation or a valid legal order;
  • for security and fraud prevention, such as audit logs;
  • to honour an opt-out, so that a person who asked not to be messaged is not messaged again;
  • in backups, which are kept for a limited period for disaster recovery and then overwritten;
  • as a record that the deletion request itself was made and completed.

Information kept for these reasons is not used for any other purpose.

Questions

Email hello@houseofbhram.in. See also the Bizzphlo privacy policy.